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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kathleen Purfeerst

Kathleen Purfeerst

July 24, 2026

5  out of  5
rating by Kathleen Purfeerst
"Kelly was very helpful answering my questions. She was cheerful, friendly and knowledgeable about my insurance question. She returned my phone call very quickly which I appreciated very much. This is why I’ve been very happy with both she and Bill."
We responded:
"Hi Kathleen, thank you so much for your kind review! We’re glad Kelly was able to answer your questions and make you feel confident with your insurance. We’ll be sure to share your compliments with her. Thanks again for trusting our agency—we truly appreciate you!"
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Christina Jay

July 21, 2026

5  out of  5
rating by Christina Jay
"Kelley was great from the very start. She explained everything in depth to me and made sure that I had equal or better coverage to what I previously had with another carrier. Everything she said was exact and correct. No hidden fees or inconsistency."
We responded:
"Thank you for the wonderful review! We’re so glad Kelley was able to walk you through everything clearly and ensure you had the right coverage—without any surprises. We appreciate your trust!"
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Jennifer Martinez

July 13, 2026

5  out of  5
rating by Jennifer Martinez
"Any time I give them a call they are always quick to answer and help me out super fast! They have very good prices and bundles. The customer service they provide is top tier! They always make the phone calls like a normal conversation with a friend. My car insurance has always been the best with State Farm, but nothing beats Bill’s team!"
We responded:
"Thank you so much for the awesome review! We’re thrilled to hear we’ve been quick, helpful, and able to find you great coverage and bundle options. We appreciate your kind words about our service—Our team truly enjoy helping like a friendly conversation. Thanks again for choosing us!"
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Alan Weaver

July 13, 2026

5  out of  5
rating by Alan Weaver
"Rachel Jones was able to get us insurance for our new home and our vehicle at rates lower then what we had been paying. The vehicle coverage was better than our previous coverage.

She was friendly and professional throughout our entire process."
We responded:
"Thank you, Alan! We’re glad Rachel was able to help you find great coverage for your new home and vehicle at a lower rate. We truly appreciate your kind review and trust in our team."
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JOSIE Bayne

July 10, 2026

5  out of  5
rating by JOSIE Bayne
"Helpful and kind I recommend these guys."
We responded:
"Thank you for the kind review! We’re so glad we could help you. Your recommendation means a lot—our team is here for you anytime you need us. 😊"
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John Garner

July 1, 2026

5  out of  5
rating by John Garner
"I was taken care quickly and professionally. Kelley was knowledgeable and helped me with adding a car to my existing policy"
We responded:
"Thank you for your review John! We’re so glad you felt taken care of quickly and professionally. Kelley is fantastic—she’ll be happy to know her knowledge and help with adding your car to your existing policy made a difference. We appreciate your business and trust in our agency!"
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William Kirby

June 26, 2026

5  out of  5
rating by William Kirby
"I’ve had my home and automobile insurance with Bill Romney State Farm insurance for several years.The person that I interact with mostly is Kelly Bentley, She is a delightful person to deal with always friendly, always smiling and always makes my life a lot easier dealing with insurance. it’s a nice feeling when you’re dealing with a person that’s looking out for you."
We responded:
"Thank you so much for the wonderful review Bill! We’re truly grateful you’ve trusted Bill Romley State Farm with your home and auto insurance for several years.

We’re especially glad to hear how much you enjoy working with Kelly Bentley—she genuinely cares about her customers, and it means a lot that her friendly, helpful support makes the insurance process easier for you.

If you ever need anything, we’re always here to help."
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Larry Gregory

June 20, 2026

5  out of  5
rating by Larry Gregory
"Rachel was very helpful & very communicative with me in getting everything I needed after just moving to Arizona."
We responded:
"Thank you so much for your kind review! We’re thrilled to hear that Rachel was helpful and kept you informed as you got everything you needed after moving to Arizona. Welcome to the state—we’re glad we could assist you!"
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Curtis McConnell

June 15, 2026

5  out of  5
rating by Curtis McConnell
"These folks are the best! I prefer an insurance office that I can walk into and talk to real people face to face. They are always friendly and helpful and know what they're doing."
We responded:
"Thanks so much for the kind words Curtis! We’re glad you feel comfortable walking in and talking with our team—our goal is to provide friendly, expert help every time."
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Linda Elmore

June 9, 2026

5  out of  5
rating by Linda Elmore
"I have been with State Farm for 7 years. I have always gotten great service from Kelley Bentley. She is very personable and efficient. Chose State Farm for their rates."
We responded:
"Linda. Thank you for trusting us with your insurance needs over the last 7 years. I'm glad Kelley has been efficient and personable. Our goal is to provide a friendly, accurate and efficient experience while offering a competitive rate for your insurance.
Thank you,
Bill"
Profile photo of Dennis Vincent

Dennis Vincent

May 29, 2026

5  out of  5
rating by Dennis Vincent
"After American Family raised auto insurance premiums 35% on Arizona policy holders I contacted State Farm. I spoke with Kelley at the Agency and received excellent service. She quoted the premiums on 3 policies. I called back and she signed me up over the phone. The two calls maybe took 10 minutes.

I saved over $700!!!"
We responded:
"Dennis, thanks so much for sharing your experience! We’re happy Kelley was able to help you compare options quickly and get you set up over the phone. Congratulations on saving over $700—we appreciate your trust in State Farm and are here anytime you need us.

Bill"
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Jan Blomberg

May 21, 2026

5  out of  5
rating by Jan Blomberg
"I loved the personal attention from a local agency in my neighborhood! I was looking for home and auto policies, and after thorough research of several insurance companies, including the help of two brokers, I chose State Farm as the best value. Thank you Rachelle Burdette for your patience and knowledge to help find what I needed!"
We responded:
"Jan. I appreciate the feedback on your interaction with my Agency. Our goal is to get you the best buy on your insurance policies. Let us know if we can do anything for you!
Bill"
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Scott Simmons

May 19, 2026

5  out of  5
rating by Scott Simmons
"Great experience with Bill Romney insurance. Rachel Jones took good care of us and provided competitive and timely quotes. Would recommend to anyone looking for homeowner's insurance in Sun City and the surrounding Phoenix Metro area"
We responded:
"“Hi Scott, thank you so much for your great review! We’re thrilled Rachel was able to take good care of you and provide competitive, timely quotes for your homeowners insurance. We truly appreciate your recommendation to others in Sun City and the surrounding Phoenix Metro area. If you ever need anything, we’re here to help!”"
Profile photo of Barbara Ellwood

Barbara Ellwood

May 13, 2026

5  out of  5
rating by Barbara Ellwood
"I highly recommend Kelley Bentley who is kind, professional and very knowledgeable about Insurance! She answers questions and works quickly resolving problems for clients."
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Helen Spring

April 30, 2026

5  out of  5
rating by Helen Spring
"They are very professional. Always available. Answer all my questions."
We responded:
"Helen. I'm glad our office has been there for you when you needed us and that we have been able to answer your questions. Thank you for trusting us with your insurance.

Bill"
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Joel Jaggie

April 28, 2026

5  out of  5
rating by Joel Jaggie
"When changing your home and auto insurance policies if you would like a relaxing, no pressure, highly informative, friendly and empathetic experience you better visit with Kelley Bentley."
We responded:
"Thank you for the kind words! We’re so glad you had a relaxed and informative experience—Kelley truly takes pride in making the process easy and supportive. We appreciate your trust in us!"
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Patrick Riha

April 22, 2026

5  out of  5
rating by Patrick Riha
"Kelly was awesome, she was able to add insurance for another vehicle and send insurance cards within a few minutes."
We responded:
"Thank you for the kind review! We’re so glad Kelley was able to add coverage for your additional vehicle quickly and get your insurance cards to you right away. We appreciate your business!"
Profile photo of Yvette Reyes

Yvette Reyes

April 20, 2026

5  out of  5
rating by Yvette Reyes
"Kelley was super sweet! She was quick with answering my questions and quick with making changes. Very friendly!"
We responded:
"Thank you, Yvette! We’re so glad you felt taken care of by Kelley—quick answers, helpful changes, and a friendly experience are what we strive for. We appreciate your review!"
Profile photo of Adrianna Weeldreyer

Adrianna Weeldreyer

April 15, 2026

5  out of  5
rating by Adrianna Weeldreyer
"Rachel is awesome!!! She is very prompt to answer emails and provides a wonderful customer service! She deserves a raise!!"
We responded:
"Thank you so much Adrianna! We’re thrilled you had a great experience—she truly does provide prompt, helpful service. We appreciate your kind words and your trust in our team!
Thank you,
Bill"
Profile photo of K

K

April 15, 2026

5  out of  5
rating by K
"I've used Bill and Kelley for two of my properties and they are just fantastic to work with. Kelley helped me out on an urgent matter within an hour which was so appreciated."
We responded:
"Thank you so much for the kind review! I'm thrilled to hear that Kelley has been fantastic to work with, and that Kelley was able to help resolve your urgent matter within an hour. We truly appreciate your trust and continued support."
Profile photo of Justin Biggs

Justin Biggs

April 6, 2026

5  out of  5
rating by Justin Biggs
"The absolute best and fastest insurance agency I’ve ever worked with. They are always one text away and extremely quick at responding and getting me taken care.
Fast, friendly, and they feel like family.
10/10 recommend insuring anything and everything through these guys."
We responded:
"Thank you so much for the review Justin! Our goal is to provide accurate, efficient and a friendly insurance experience. I'm glad we have been able to do that for you. As always, feel free, to call, text, email or stop in with any insurance questions.
Bill"
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Mary Seiler

March 18, 2026

5  out of  5
rating by Mary Seiler
"I recently bought a very old vehicle i needed to get insurance on. Kelley was absolutely so cheerful & helpful. I checked other companies, but i found by far, the best deal, & the most helpful people at theur office. I highly recommend them! Kelley is absolutely the BEST!!!!"
We responded:
"I'm glad we could provide efficient, accurate and a friendly insurance experience for you Mary. Kelley is great asset to the office! Thank you or letting us know how we are doing.

Bill"
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Sam Marthaler

February 26, 2026

5  out of  5
rating by Sam Marthaler
"We have been with Bill Romley for both our HOA and personal Insurance for several years. . Bill and Kelley are the best, I would go nowhere else and highly recommend this Agency. Any question or if we need any help they are prompt and always pleasant. Kelley is very knowledgeable and will immediately respond with anything needed. I am very happy with them and highly recommend."
We responded:
"Sam. Thank you for your long-term trust in the Agency for your personal insurance and the HOA's insurance. Our goal is to provide prompt, accurate and a friendly insurance experience. I'm glad Kelley has been able to do that for you. Let me know if you ever need anything!

Bill"
Profile photo of Terry Himes

Terry Himes

February 21, 2026

5  out of  5
rating by Terry Himes
"We recently purchased State Farm Ins for our cars and condo thru Racheal Burdette. She made the process a walk in the park! Friendly, knowledgeable and always ready to tackle my questions. Thank you and highly recommend!"
We responded:
"Terry, welcome to the Agency! Thank you for trusting us with your auto and condo insurance needs. Please let me know if you ever need anything.

Bill"
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larry sweesy

February 6, 2026

5  out of  5
rating by larry sweesy
"Bill and Kelley are always available to answer questions and concerns regarding any of our insurance policies. Both a great too with."
We responded:
"Larry, thank you for your long-term tenure with my office. We appreciate you trusting us with your personal insurance. Call, text, email or stop in with any questions.

Bill"